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Appointment Policies

Cancellations

If you need to cancel or reschedule your appointment, you must call at least 24 hours before your scheduled appointment and your deposit will be refunded or applied towards future appointments. However, providing less than 24 hours notice will result in a $50 cancellation fee.

Emergency Situations

Allowing for exceptions in case of genuine emergencies or unforeseen circumstances in such cases, the cancellation or no-show fees will be considered or waved showing understanding and compassion towards our client's situation.

Late Arrival

We reserve dedicated time for each client's appointment. Please arrive 5 minutes early to ensure you are on time. If you are more than 15 minutes late, we will need to reschedule and the full fee will still apply.

No Show

You will be considered a no-show if you miss your scheduled appointment without any prior notice or arrive excessively late beyond the grace period. Your deposit will be forfeited.

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